Clinical Program Consultant, Mental Health Parity
Supports parity workstreams, policy interpretation, NQTL documentation, benefit design review, operational evidence, and AI-enabled tools for regulatory analysis and audit support.
Resume
Behavioral health clinician, operations leader, parity strategist, and quality improvement builder.
15+ years across clinical care, behavioral health operations, utilization and care management, quality improvement, parity work, and AI-enabled workflow exploration.
Experience
Clinical Quality Improvement Specialist
Built clinical safety training, quality initiatives, QA tools, quarterly business review content, and executive-facing quality materials for virtual behavioral health operations.
Clinical Program Manager, Utilization and Care Management
Managed and coached a team of licensed clinicians, refined engagement and medication adherence workflows, and developed KPIs for distributed clinical operations.
Clinical care, training, and acute behavioral health operations
Delivered counseling, emergency psychiatric assessments, EMTALA training, care coordination leadership, and addiction treatment support.
Education
M.Ed., Clinical Mental Health and School Counseling
Ohio University
B.A., Psychology and Sociology/Criminology
Cum laude
Recognition
Automation innovation recognition for quality workflow improvement.
Clinical excellence and team recognition across behavioral health operations roles.
Published counseling essay on cyberbullying education.